Market Segmentation: Advantages, Types and More
In today’s competitive business environment, reaching the right audience is more vital than ever. This is where market segmentation, a strategic tool, comes into play. By dividing a wide range of consumer or business markets into sub-groups of consumers based on their shared characteristics, organisations can tailor their marketing efforts to meet the goals of different segments. This strategic approach increases the effectiveness of marketing strategies and enhances customer satisfaction, ensuring better business results.
This blog will not only help you understand market segmentation, but also highlight its numerous benefits and importance. By guiding you through effective marketing implementation, it will equip you with the knowledge to enhance your business strategies. Let’s delve into the details.
Defining Market Segmentation
The market segmentation process is a strategic approach that involves dividing wide consumer or business markets into sub-groups of consumers based on different types of shared characteristics. These segments can be formed based on various factors such as demographics, psychographics, geographic location, and behavioural characteristics.
Marketing segmentation is a powerful tool that aims to identify and target specific groups of consumers more efficiently. By tailoring products, services, and marketing efforts to meet their needs, it ensures that resources are used effectively and the right message reaches the right audience.
Importance of Market Segmentation
With the help of brands, marketing segmentation creates targeted campaigns that make marketing effective and efficient. It focuses on audience segments where brands can tailor their messages and offers, leading to higher success rates and reduced waste in advertising spend. Moreover, non-segmented campaigns often result in lower rates and wasted resources.
Marketing segmentation also helps in the following:
- Enters new market
- Develop products that solve customer pain points
- Streamline the process of sales
- Drive revenue from email marketing campaigns
- Drive revenue from social media marketing campaigns
- Build and increase eCommerce customer retention
Advantages of Market Segmentation
Listed below are the benefits of marketing segmentation:
- Targeted Digital Advertising: It helps you to understand and define your target market audience so that you can direct your online marketing to specific ages, interests, locations, etc.
- Increased Resource Efficiency: Marketing segmentation allows management to target a specific demographic or customer. Before trying to promote products in the entire market, marketing segments will enable you to focus on a precise approach, which often costs less than a broad-reach approach.
- Greater Potential for Brand Loyalty: Marketing Segmentation increases the opportunity for consumers to develop long-term relationships within the organisation. Personal marketing approaches may be repeated with customers and foster a sense of community, inclusion, and belongingness. Moreover, marketing segmentation increases the organisation and selects the correct client to fit the product line and demographic.
- Developing Effective Marketing Strategies: Knowing your target audience gives you a head start on what methods and tactics need to be applied while creating an effective marketing strategy that can be responsive.
- Increasing Brand Loyalty: When customers feel valued and understood, they are more loyal to the brand and try to stick with it.
Different Types of Market Segmentation
- Demographic Segmentation: It is a standard yet simple marketing segmentation method. It breaks the market into customer demographics such as income, age, race, gender, education and occupation. This marketing segmentation strategy is for individuals with the same demographics and similar needs.
Example: Suppose a company sells luxury cars and may look for customers with a certain income, job, or age. For example, they can make ads for wealthy and older people who are interested in luxury cars. - Filmographic Segmentation: This strategy is similar to demographic segmentation. However, instead of analysing individuals, it focuses on the organisation and its number of employees, customers, offices, and annual revenue.
Example: A corporate software provider may use a multinational firm with a more customisable and diverse suite while approaching smaller organisations with a fixed fee and a simple product. - Geographic Segmentation: This is a subset of demographic segmentation that approaches grouping customers by location, assuming that people have similar needs within the given geographical area. This strategy impacts large companies seeking to broaden their branches into different offices and locations.
Example: A fast-food restaurant may change its menu and specials based on customers’ likes and tastes. Some might like spicy food on the menu, which makes it familiar. - Behavioural Segmentation: It relies on market data, consumer action, and customer decision-making patterns. This group approaches consumers based on how they have interacted previously with products and markets. It assumes that consumers’ spending habits are reasons why they may buy again in the future.
Example: Millennial consumers traditionally buy more beer, while older generations are more likely to buy national brands. - Psychographic Segmentation: Psychographic segmentation is considered to be the psychological aspect of consumer behaviour that divides the market according to the lifestyle, values, opinions, personality traits, and interests of the consumers. Large markets like the fitness market use psychographic segmentation to sort their customers into categories of people who care about healthy exercise and living.
Example: A fitness brand tries to reach customers based on who they are and how they live. For instance, it might target people who are more active and care about their health.
What are the Market Segmentation Strategies?
The vital market segment strategies to look forward to are given below.
- Research the Market: Before you make a segmentation strategy, it’s essential to research different parts of the target market and understand their needs and preferences.
- Identify Segmentation Criteria: Based on the market segment, businesses can figure out which segmentation criteria are more useful for the target market. These could include gender, age, income, and education, as well as values, personality, and lifestyles.
- Market Segmentation: Businesses can divide into different market segments based on the criteria they’ve found. It’s essential to check that each part is measurable, practical, and straightforward.
- Develop Target Market Strategies: Businesses can develop marketing plans for each segment when the market is divided into different segments. This could involve customising products and services, running targeted marketing campaigns, and adjusting pricing strategies to meet the needs of each segment.
- Evaluate how the Segmentation Strategies Worked: Businesses should monitor customer segments regularly and adjust strategies based on feedback, campaign performance, and sales data.
Effective marketing segmentation enables companies to better understand customers and craft targeted marketing to enhance customer satisfaction and refine product increases. This method can boost profitability, market share, and competitive advantage.
A Guide to Implement a Market Segmentation
Let’s understand the step-by-step process of implementing a marketing segmentation.
- Define Your Market: Connect with the broad market that you want to segment.
- Collect Data: Collect customer data, which includes demographics, preferences and behaviours.
- Identify Segmentation Criteria: Choose different criteria such as age, geography, income and behaviour to segment the market.
- Profile Each Segment: Make detailed profiles such as segments and highlight their needs and characteristics.
- Evaluate Segment Viability: Evaluate the accessibility, size, and profitability of each segment.
- Select Target Segments: Choose the segments that focus on your marketing objectives.
- Develop Tailored Strategies: Make specific marketing plans for each target segment.
- Implement and Monitor: Develop your strategies and monitor their effectiveness continuously.
- Continue to improve: This is a regular process of enhancing the segmentation criteria and marketing strategies based on customer feedback and changing market conditions.
Conclusion
Market segmentation is a powerful method for businesses to attract their target audience. By dividing the market into manageable segments, organisations can create more efficient marketing strategies that will resonate with their customers and drive growth within the business.
Whether you’re a small business or large, implementing marketing strategies will help you stay competitive and achieve organisational goals.
Market Segmentation: FAQs
Q1. What are the four main market segments?
- – Demographic
- – Geographic
- – Psychographic
- – Behavioural
Q2. What are the five stages of market segmentation?
- – Group Potential Buyers into Segments
- – Group Products into Categories
- – Establish Market Product Grid and Estimate Market Sizes
- – Select Target Markets
- – Take Marketing Actions to Reach Target Markets
Q3. What are the four Ps of segmentation?
- – Product
- – Price
- – Place
- – Promotion
Q4. What are the four marketing concepts?
- – Customer Needs
- – Target Market
- – Integrated Marketing
- – Profitability